Client Testimonials

Hear From Ottawa Landlords Like You

Our best marketing is word of mouth. Here's what clients with 10, 20, 30, and 40+ year relationships have to say about working with us.

Client Stories

Featured Testimonials

★★★★★
"We started to invest in real estate with Robert Veillette at Centa Real Estate in 1984. Initially we started with 2 units and then over the years purchased more units. Robert constantly guided us through the process with his expertise. One significant point was that the information being delivered was truthful, which is important when you are investing. Centa has a complete team to manage your investment. Starting with Fern Bada, Head of Property Management who looks after managing your properties after the sale. A point that should be made is that it is a complete hands-off operation. Centa manages all aspects and as an investor that is very comforting. As a long term client we couldn't be happier."
Rob S.
Client since 1984 — 40+ years
★★★★★
"About 25 years ago, I wanted to invest in real estate and seek some advice to guide me. Lucky for me, I was introduced to Robert Veillette and Fernando Bada. It has been such a positive experience since then. They made me feel comfortable and truly listened to what mattered most to me. What I appreciate most is how approachable and caring they are. No question ever feels too small. Today, thanks to their services and guidance, I feel peace of mind about my real estate investments. It's rare to find someone who combines professionalism with such honesty and genuine kindness."
Alain Saumure, Rockland
Client for 25 years
★★★★★
"We have been associated with Centa Property Management Division for over 30 years. In that time we have been very pleased with the superlative service they have provided. Even though we were overseas for a good portion of that time, all issues, some serious, were handled expertly and to our complete satisfaction. We highly recommend Centa Property Management."
Richard and Marilyn Archer
30+ years, overseas owners since 1994
★★★★★
"After trying several property management companies (and even managing properties myself), I can confidently say Centa stands out. I've been using Centa Property Management for over 10 years and it has been completely hassle-free. They handle everything — tenant screening, rent collection, repairs, vacancies, and all legal matters. Funds are deposited directly into my account with clear, detailed monthly reports. I've never had to meet my tenants or worry about day-to-day management. Highly professional and truly hands-off."
Pascal B.
Client for 10+ years
★★★★★
"We have had a professional relationship with Centa Property Management since 1996. In that time, we have benefited from the advice and support related to our investment properties. The property management team, led by Fern Bada, has done outstanding work on our behalf over the years. They are always responsive to our property needs, in a timely manner. It simplifies the ownership of our rental properties when a strong management team is there to handle all the details."
Brian Boyer
Client since 1996
★★★★★
"18 years ago we decided to invest and buy several townhouse condos through Plum Financial and Centa Property Management. Robert made this happen for us as neither of us realized it was possible with the money we had to invest at the time. This decision was the best thing we could have ever done. Our original investment plus the years we added to it, I would say that money has grown conservatively 4-5 times over. We now have assets that will continue to grow and pay us back a pretty nice dividend to subsidize our future endeavours. We have always slept well not worrying about these investments."
Dawn & Peter
Townhome investors for 18 years

Common Themes in Client Feedback

"Truthful Information"

Clients consistently mention that we give honest advice, even when it's not what they want to hear. Trust is built on honesty.

"Hands-Off Operation"

Our clients don't want to be landlords day-to-day. They value that we handle everything — truly hands-off management.

"Approachable and Caring"

Despite our experience and professionalism, clients say we're easy to talk to. No question is too small.

"Responsive"

Whether it's a routine question or a midnight emergency, we respond. Clients know they can reach us.

"Long-Term Partnership"

These aren't transactional relationships. Clients talk about 20, 30, 40-year partnerships. That's trust earned over time.

"Peace of Mind"

The bottom line: our clients sleep well knowing their properties are in good hands.

By The Numbers

Our Client Relationships

15+ years
Average Client Relationship
40+ years
Longest Client Relationship
95%
Client Retention Rate
100%
Clients Willing to Refer

Reference Available

We believe in our service enough to offer something most property managers don't: a direct reference.

Alain Saumure, a 25-year client from Rockland, has graciously offered to speak with prospective clients about his experience working with us.

If you'd like to speak with Alain before making a decision, let us know and we'll connect you.

Contact us to request a reference call.

Reference Available

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