Condo Management

Condo Property Management in Ottawa

Condos add a layer of complexity that other properties don't — condo boards, bylaws, move-in rules, and building management. We handle all of it, so renting your condo is hassle-free.

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Condo Portfolio

Our Track Record With Condo Properties

Vacancy Rate

Avg. Days to Lease

98%

On-Time Rent Collection

40+

Years Managing Condos

Condo Expertise

Why Condo Management Is Different

Renting out a condo means dealing with two sets of rules — Ontario landlord-tenant law and the condo corporation's bylaws. We bridge that gap, acting as your liaison with the board while managing your tenant and protecting your investment. Condo properties require a specialized approach to maintenance routing, bylaw enforcement, and board communication.

Condo board communication and rule compliance
Move-in/move-out scheduling per building rules
Tenant screening that meets condo standards
Maintenance requests routed correctly — unit vs. building responsibility
Insurance and liability coordination
Pet policy and noise bylaw enforcement

Building Types

Condos We Manage

We manage condo units across low-rise and mid-rise buildings throughout Ottawa.

Low-Rise Condos

3-4 storey condo buildings with minimal shared amenities. Common in residential neighbourhoods with straightforward board structures.

Mid-Rise Condos

5-12 storey condo buildings with elevators, fitness facilities, and multiple shared spaces. More complex board governance and bylaws.

Individual Condo Units

Single condo units within larger buildings, where you own the unit but share building responsibility with the corporation.

Condo-Specific Services

What We Handle That Other Managers Don't

Condo management requires a specific skill set. Here's what we bring.

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Board Liaison

We communicate directly with your condo board and property manager on your behalf, handling approvals and coordination.

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Bylaw Compliance

We ensure your tenant follows all condo rules — noise, parking, balcony use, pets — preventing complaints to the board.

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Move-In Coordination

Elevator bookings, security deposits, key fobs, parking spot assignment — we handle the logistics with the building.

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Maintenance Routing

We know what's the building's responsibility vs. the owner's — and act accordingly, preventing disputes and expense surprises.

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Status Certificate Review

We help you understand what's in the status certificate before leasing, identifying potential issues or special assessments.

Key Services for Condo Owners

Management Services That Matter Most for Condos

Condo ownership adds layers that other property types don't have — boards, bylaws, shared maintenance, and approval processes. These are the services that make condo management work.

Tenant Screening & Placement

Condo boards have strict tenant approval requirements. We screen tenants who fit your building's rules — occupancy limits, pet restrictions, background checks. We coordinate with the board and get approvals before finalizing. Placed and leased within 14 days on average.

Board Pre-Approval Credit & Reference Checks 14-Day Avg. Placement

Screening Process

Rent Collection With Condo Fee Coordination

Consistent monthly collection with direct deposit to your account. We track your income separately from condo fee obligations. If there are arrears, we follow up immediately — protecting your investment and your condo fee standing.

Direct Deposit 98% On-Time Rate Fee Coordination

Rent Collection

24/7 Maintenance With Responsibility Clarity

In a condo, you only pay for maintenance on your unit — but coordinating with building maintenance can be complex. We determine what's a unit issue vs. a building responsibility, submit requests to the right party, and follow up. This saves money and prevents disputes.

Unit vs. Building Clarity Emergency Response Contractor Coordination

Maintenance Services

Condo Board Liaison & Bylaw Enforcement

We communicate on your behalf with the condo board, handle approvals for move-ins, and enforce building bylaws with tenants. You never get complaints from the board about your tenant. Regular communication keeps the relationship smooth and prevents issues.

Board Communication Bylaw Enforcement Approval Coordination

Tenant Relations

Also Included

Complete Condo Management

In addition to condo-specific management, your property is covered by our full service offering.

Regular Inspections

Scheduled unit inspections with detailed photo reports. We check for damage, lease violations, and maintenance issues. Regular inspections protect your investment and ensure compliance with condo corporation standards.

Inspection Process

Monthly Financial Reporting

Clear monthly statements showing rent collected, expenses, condo fees paid, management costs, and net income. Annual summaries for tax filing. Full visibility through your owner portal with condo-specific tracking.

Reporting Details

Vacancy Marketing & Leasing

Professional photography, online listings, and multi-platform advertising. We mention building amenities and location advantages. We handle inquiries, coordinate showings, manage board pre-approval, and execute leases to minimize time between tenants.

Marketing Approach

Eviction Services

Evictions in condos require extra care — the board needs to be informed, building access coordinated, and the process handled without disrupting the building. We manage LTB filings, hearings, and enforcement while keeping the condo corporation in the loop so your standing with the board stays intact.

Eviction Process

Getting Started

How We Onboard Your Condo Property

Free Consultation & Property Assessment

We review your condo's status certificate, board bylaws, rules, and current lease situation. We discuss your goals and ownership timeline, then deliver a transparent proposal outlining exactly what we'll do and what it costs.

Board Notification & Documentation Setup

We notify the condo board of our management arrangement, review building-specific requirements and move-in procedures, document your unit condition with photos, and set up your owner account.

Tenant Screening & Board Approval

Current tenants get a personal introduction and clear point of contact. Vacant units go to market immediately with board-compliant screening built into the process — we secure board approval before any lease is signed.

Ongoing Full-Service Condo Management

Rent collection, maintenance with clear unit-vs-building routing, regular inspections, board liaison, bylaw enforcement, and monthly reporting. Your portal gives you full visibility into finances and property status — without the day-to-day demands.

What Our Clients Say

Condo Owners Trust Us

★★★★★

"We have been associated with Centa Property Management Division for over 30 years. In that time we have been very pleased with the superlative service they have provided. Even though we were overseas for a good portion of that time, all issues, some serious, were handled expertly and to our complete satisfaction."

Richard & Marilyn Archer

30+ years, overseas condo owners since 1994

★★★★★

"About 25 years ago, I wanted to invest in real estate and seek some advice to guide me. Lucky for me, I was introduced to Robert Veillette and Fernando Bada. It has been such a positive experience since then. They made me feel comfortable and truly listened to what mattered most to me. What I appreciate most is how approachable and caring they are."

Alain Saumure

Client for 25 years

Condo Management FAQ

Do you have experience with condo boards and approvals?

Yes. We've managed condo properties for over 40 years and have strong relationships with boards across Ottawa. We handle board notifications, coordinate approvals for tenants and move-ins, and manage all condo corporation communication on your behalf. You don't deal with the board — we do.

What's the difference between my responsibility and the building's responsibility?

That depends on your condo's bylaws and status certificate, but typically: you're responsible for your unit's interior (appliances, flooring, paint, fixtures). The building is responsible for structure, common areas, building systems, roofs, and exterior. We know where that line is for your building and route maintenance requests appropriately — saving you money and preventing disputes.

How do you handle condo fees vs. management fees?

These are separate. Condo fees go to the corporation (we ensure they're paid on time). Management fees are what you pay us. We track both in your monthly report so you understand exactly what's coming out and why. No surprises.

What happens during move-in and move-out?

A lot. We coordinate elevator bookings with the building, schedule move times per building rules, ensure the tenant has the right key fobs or access cards, confirm parking spot assignments, and collect security deposits. On move-out, we inspect the unit, coordinate any repairs, and return deposits per Ontario law. The building's move-in coordinator is looped in the whole time.

Can the condo board reject my tenant?

The board can't reject a tenant arbitrarily, but we make sure our selections align with the building's standards from day one. We screen for occupancy limits, credit history, and background checks. Our tenants fit the building's rules — preventing complaints and board conflicts.

What if there's a special assessment or major building expense?

The condo corporation pays for major building items through special assessments or reserves. These don't increase your management cost. We keep you informed and help you understand how they might affect your finances, but they're separate from your rental income and management fees.

How quickly can you fill a vacant condo unit?

Our average time to lease is 14 days. We list professionally, coordinate board pre-approval simultaneously with screening, and move fast. Vacancies cost money — we minimize them.

What's included in your monthly reporting for condo units?

You get a detailed statement showing rent collected, management fees, condo fees paid, any unit maintenance costs, and net income. We also flag any board communications or special assessments. You have access to your owner portal with complete financial history and maintenance records.

Other Property Types

We Also Manage

Apartments

From walk-up units to mid-rise buildings — tenant coordination, common area oversight, and building-wide maintenance.

Apartment Management

Houses

Complete property care for single-family homes — exterior, interior, yard, and seasonal maintenance covered.

House Management

Townhomes

Multi-level management for row houses and stacked units, including shared wall considerations and board liaison.

Townhome Management